Privacy Policy
Effective Date: October 4, 2026 · Last Updated: November 12, 2026
This Privacy Policy explains how Harmony Autoworks ("we", "our", or "us"), alongside our official Discord application (Harmony Arch) and our official Harmony Telegram Notification Bot, collect, process, and safeguard information when you use our website (harmony.my.id) or interact with our bot services. We are dedicated to transparent, secure data handling in full compliance with the Discord Developer Policy and the Telegram Bot Terms of Service.
1. Information We Collect
We strictly adhere to data minimization. We only collect the minimal technical data required to deliver real-time notifications, process speedometer workshop orders, execute bot commands, and maintain operational security:
A. Discord Application Data (Harmony Arch)
- Discord User IDs & Usernames: Used to identify who initiated an interaction, verify staff permissions, and link verified accounts during Discord OAuth login.
- Guild (Server) & Channel IDs: Used to route automated workshop notifications (such as new speedometer orders or customer status updates) to designated channels configured by server administrators.
- Slash Command Interactions: Command names, timestamps, and parameters provided when executing slash commands (e.g.
/ping,/stats).
B. Telegram Bot & Notification Services (Harmony Bot)
In accordance with the Telegram Bot Platform and Third-Party Application policies:
- Telegram Chat ID & Channel ID: Stored securely in server environment variables to dispatch automated transaction alerts (new user signups, custom speedometer orders, vehicle transfers, and order status changes) to authorized workshop staff channels.
- Developer Error Diagnostics: Technical runtime exceptions and system errors forwarded to an internal developer logging channel to ensure high availability and rapid bug resolution.
- Zero Message Snooping: Our Telegram bot operates in standard notification and webhook mode. We DO NOT read, collect, monitor, or record your private chats, direct messages, contacts, media, or any messaging activity outside of explicit commands directed to the bot.
C. Harmony Autoworks Web & Order Data
- In-Game Roleplay Data: In-game character names, vehicle plate numbers, vehicle models, and in-game contact numbers submitted during speedometer design orders.
- Order & Transaction Metadata: Order timestamps, selected speedometer templates, installation charges, and approval statuses formatted into notification feeds.
D. Information We NEVER Collect
We NEVER collect or request real-world personal identification, real phone numbers, real credit card or financial banking credentials, account passwords, personal Discord/Telegram direct messages (DMs), or voice call recordings.
2. How We Use Your Information
Information processed by our bots and web platform is used exclusively for the following operational purposes:
- Instant Notification Broadcasts: Generating automated, real-time status embeds and messages in designated Discord and Telegram staff channels when speedometer orders are submitted, reviewed, or transferred.
- Command Execution: Answering user requests through Discord slash commands and web API queries.
- Technical Diagnostics & Error Logging: Dispatching runtime error traces to internal Telegram logging channels to monitor API health and server reliability.
- Abuse Prevention & Rate Limiting: Protecting our APIs against malicious flooding, unauthorized scraping, and DDoS attempts.
3. Data Sharing & Third-Party Infrastructure
We do NOT sell, monetize, rent, or lease your data to third parties or advertising brokers. We only interact with established, industry-standard infrastructure providers strictly required to deliver our services:
- Discord Inc.: Bot interactions and notifications are transmitted via Discord's official Gateway and HTTPS Webhooks in accordance with the Discord Privacy Policy.
- Telegram Messenger Inc.: Operational alerts and diagnostic messages are routed through the official Telegram Bot API via HTTPS in compliance with Telegram's Privacy Policy for Bots and Mini Apps.
- Neon Database: Cloud-hosted serverless PostgreSQL database where web orders and operational records are securely stored with end-to-end SSL/TLS encryption.
- Cloudflare Inc.: Edge network and reverse-proxy infrastructure providing SSL termination, DDoS mitigation, and global CDN caching.
4. Data Retention & Deletion (Your Rights)
We respect user privacy and adhere to data minimization principles:
- Ephemeral Interaction Data: Bot slash command interactions are evaluated immediately and are not permanently archived in long-term databases.
- Operational Records: Vehicle speedometer orders and modification records are retained in our workshop database for warranty verification and audit history.
- Right to Deletion: Any user or server administrator may request the deletion of their stored data or Discord/Telegram channel configurations. To request complete data erasure, open a support ticket on our official Discord server. Verified requests are purged within 30 days.
5. Data Security
We employ robust technical and organizational measures to safeguard all platform assets:
- All network traffic between users, Discord, Telegram, and our servers is strictly encrypted using TLS 1.3/SSL (
sslmode=require). - Bot tokens, database connection strings, and webhook signing secrets are isolated in protected environment variables and never exposed in client bundles or public repositories.
- Administrative endpoints require authenticated session tokens with role-based access control.
6. Children's Privacy
Our web services and bots are not intended for individuals under 13 years of age (or the legal minimum age required in your country). We do not knowingly solicit or collect personal information from children. If we learn that personal data of a minor has been collected, we will take immediate steps to delete that information from our records.
7. Updates to This Privacy Policy
We may revise this Privacy Policy periodically to accommodate new features in Harmony Arch, updates to our Telegram notification bot, or evolving platform compliance guidelines. The revised policy will be posted on this page with an updated "Last Updated" timestamp. Continued use of our bots or website after changes are published constitutes acceptance of the revised terms.
8. Contact & Support
If you have questions, privacy inquiries, or data deletion requests regarding this Privacy Policy, Harmony Arch, or our Telegram Bot, please reach out through: